Mercy Health System's spectrum of services is effectively delivered to residents of southern Wisconsin through dependable, affordable, quality health care insurance coverage provided by MercyCare Health Plans.

MercyCare's health insurance products include a wide variety of HMO, Preferred Provider Option (PPO) and consumer-driven, high-deductible HRA plans. MercyCare also provides Medicare supplemental plans and Medicaid insurance options, plus its newest plan, MercyCare Advantage, a Medicare Part C plan.

Since its inception in 1994, MercyCare Health Plans has grown to serve more than 30,000 members. Its insurance plans are accepted by hundreds of medical providers throughout southern Wisconsin. MercyCare coordinates all aspects of health care to make sure each member receives the most effective service at the lowest possible cost.

If you are a MercyCare member and wish to contact our Customer Service Department, please call toll free to (800) 895-2421. MercyCare customer service is available Monday through Friday from 8:30 a.m. to 4:30 p.m. CST. If you are an Employer looking to purchase health care coverage for your employees, please call (608) 752-3431 or toll-free to (800) 752-3431 and ask to be connected to a Sales Representative.  

MercyCare MyPlan Access:  A safe, simple, secure way to view your medical insurance coverage benefits.  To be directed to the My Plan site     Click Here

State of WI Members:  To be directed to the State of WI page  Click Here 

MercyCare Knowledgebase:  An Interactive health library  Click Here

You may contact us at:

3430 Palmer Dr.
P.O. BOX 550
Janesville, WI 53547-0550

Toll-free phone number: (800) 752-3431
TTY/TDD users may call: (800) 947-3529 for assistance
Hours of operation: 8a.m.-4:30p.m., Monday-Friday