Notice to employers located in Illinois regarding consumers covered under MercyCare health insurance plan.

In response to the flooding disasters, the State of Illinois Division of Insurance has issued a mandate for insurers in the state.  To comply with this order, we have implemented the following actions, effective immediately:

•  Moratorium on cancellations and non-renewals for affected policyholders until August 18, 2008, or later if deemed reasonable given an individual consumer's circumstance. 

• Time period extensions of at least 60 days for any provisions requiring submission or payment deadlines, for affected policyholders.

• Exceptions to requirements, rating or underwriting rules, when these requirements or rules can not be met due to the flooding disaster. 

If you are a Medicare beneficiary and are affected by this disaster, you can find more information at http://www.idfpr.com 

You may file a complaint regarding any disaster related dispute or isssue with the Division of Insurance by calling their toll free number at 1-866-445-5364, or by filing online at  http://www.idfpr.com/doi/Complaints/Complaints.asp 

If you are affected by the flooding and think you need special considerations, please call our customer service department at 1-800-895-2421.